Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.
Kefid has established a complete management system from initial consultation, solution design, on-site visit, machine preparation and shipment to after-sales feedback, to effectively ensure rapid and timely transmission of information so that the specialized services and technical supports can be provided by the correct persons at the correct time.
Keeping in mind a Chinese old saying that “Jade must be cut and chiseled to make it a useful ware” (a person must be disciplined and educated to be a useful citizen), Kefid has always been upholding the spirit of craftsman at every stage, especially for the stages of machine preparation and shipment.
With the sales contract, the order tracking clerk checks the models and quantities of machine and spare parts for machine preparation.
Upon completion of the manufacturing of equipment, the quality inspector strictly checks quality of every machine with the checklist.
Before packaging and shipment, the order tracking clerk checks the packaged items again with the packing list to avoid loss of items.
Professional packaging and modular solution of transportation guarantee the safe and smooth delivery.
Depending on customers’ needs, SBM’s installation engineers can provide on-site guidance in infrastructure construction, equipment installation and commissioning, as well as trial operation of entire production line. If technical items meet the design criteria, the customer will sign the certificate of conformity.
Checking the purchase order; counting the items with the purchase order; checking the dimensions including evaluations of the items with the drawings.
Install the main equipment and accessories according to the installation drawing.
Check the equipment again. Before putting the project into use, the commissioning is done to ensure the operation to meet production needs.
Provide the certificates of conformity and test reports for main materials as well as the documents of equipment (user’s instructions, certificate of conformity, etc).
300,000 m2 manufacturing base .
3 heavy-duty modernized manufacturing and assembly workshops .
Nearly 100 sets of domestically advanced large vertical turning lathes and planning machines .
Ageing process is adopted. Precision tools are utilized.
Advanced processes are designed from research & development to quality inspection. Great importance is attached to both standard operations and on-site improvement.
Building and mining equipment manufacturing base.
Large industrial equipment manufacturing base Manufacturing base of mobile crushing plant
Precise tools for quality inspection.
We are dedicated to the development and research of high-end crushers and mills and providing you with high-quality products and services.
To provide better services for customers and to faster remove the difficulties that customers encounter, Kefid has established its own laboratory, which can provide two kinds of services: analyses of physical and chemical properties of ores, and tests of ore processing. Analysis services include ore sampling, multi-element analysis, optical spectrum semi-quantitative analysis, X-ray diffraction analysis, and phase analysis. Test services include crushing test, grinding test, gravity separation test, magnetic separation test, floatation dressing test and cyaniding.